Shipping of Purchased Goods is performed by the vendor via UPS/DHL
Deliveries within Germany should arrive within 7-10 days.
Deliveries in other European states should arrive within 10-12 days.
Delivery to Non Eu countries should arrive within 12-14 days.
The delivery timeframes are merely indicative guidelines provided by the deliverer.
UPS/DHL and do not constitute binding delivery dates.
Please ensure that you provide your correct delivery address. We cannot be held responsible for any failed delivery due to incorrect delivery information. Please contact us via email if you need to change the delivery address after you have placed your order.
Product prices are shown inclusive of German sales Tax (19% Vat).
You may return merchandise within a period of 10 days providing there is no damage to the goods. We can provide a refund or exchange at our discretion.
If a return agreement is made the goods must be in new condition with packaging and tags still attached.
Please contact us at firstname.lastname@example.org for any questions regarding return procedures.
If you would like to cancel your order please contact us at the earliest available date.
If notified after the goods have already been dispatched we reserve the right to refuse order cancellation.